Retail Asia Forum - Jakarta - May 16, 2024

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May 16, 2024 | 8:30 AM to 5:00 PM | Shangri-La, Jakarta

Overview 2024 Retail Asia Forum - Jakarta

Join the revolution of retail at the Retail Asia Forum 2024, where the brightest minds in the retail industry gather to explore and share the future of shopping in Asia. This signature event series serves as the incubator for the latest trends, technologies, and tactics that are revolutionizing retail from the streets of Tokyo to the online markets of Southeast Asia.

Starting with the historic inaugural event in the vibrant markets of Ho Chi Minh on March 14, the forum sweeps through the heart of Asia's shopping capitals — taking the stage in Bangkok on April 25, capturing the unique retail blend of Jakarta on May 16, showcasing the digital evolution of Kuala Lumpur on June 27, and wrapping up with the bustling retail innovation in Manila on October 3.

The Retail Asia Forum 2024 is not just an event—it's a strategic pivot point for retailers aiming to capture the hearts and wallets of a diverse and dynamic Asian consumer base.

Book your passage to the epicenter of retail transformation. Be among the select to redefine consumer experiences and drive unprecedented growth in one of the world's most exciting retail landscapes.

Venue: Shangri-La, Jakarta

Event Day
May 16, 2024

Why the Retail Asia Forum 2024 is the must-attend event:

ENGAGE

Connect with industry leaders, retail pioneers, and brand visionaries. Build invaluable relationships through interactive workshops and networking breaks.

EXPLORE

Experience retail reinvention with live case studies and immersive sessions. Witness firsthand how consumer behavior, e-commerce strategies, and sustainability practices are shaping the future of retail in Asia.

EMBRACE

Embrace cutting-edge technologies and marketing strategies that are setting new standards in customer experience and operational efficiency.

EVOLVE

Equip yourself with actionable strategies and innovative solutions to adapt and thrive in the fast-evolving retail ecosystem.

SPEAKERS

Kim Tae Hoon

Kim Tae Hoon

CEO
PT Lotte Mart Indonesia
PT Lotte Shopping Indonesia


 

Tyrone Almeida

Tyrone Almeida

Partner
Bain & Company

Haryanto Pratantara

Haryanto Pratantara

Business and Operation Directo
PT. Kurnia Ciptamoda Gemilang
Secretary General
HIPPINDO

Monish Mansukhani

Monish Mansukhani

CEO  
PT Matahari Department Store Tbk

Martijn Peeters

Martijn Peeters

Partner PwC South East Asia Consulting | Strategy & Operations leader

Marlo Budiman

Marlo Budiman

President Director
Lippo Mall

Irene Arieputri

Irene Arieputri

Senior Solutions Consultant Indonesia
Zendesk

Iwan Margono

Iwan Margono

EY-Parthenon Indonesia Leader
PT Ernst & Young Indonesia

Alfin Lie

Alfin Lie

VP of Sales
Bhinneka.com

Teresa Wibowo

Teresa Wibowo

CEO
Ruparupa (Kawan Lama Group)

Roy Nicolas Mandey

Roy Nicolas Mandey

Chairman
Indonesian Retail Merchants Association (APRINDO)

Dwi Hatmadji

Dwi Hatmadji

Chief Operating Officer
PT ABC President Indonesia

Mochamad Arvyana Jayaprima

Mochamad Arvyana Jayaprima

Associate
YCP Solidiance

Hiromi Yamaguchi

Hiromi Yamaguchi

Research Manager
Euromonitor International

Mark Woodley

Mark Woodley

Forensic Leader
Deloitte Indonesia

Andi Shanka Priyanka S

Andi Shanka Priyanka S

GoCorp Strategy Head
Gojek

Budi Primawan

Budi Primawan

Vice Chairperson
IdEA Association E-commerce Indonesia

Ankit Sharma

Ankit Sharma

VP – Retail Solutions - Digital Transformation, Analytics & Data Science
eClerx

AGENDA

8:30 - 9:00 AM REGISTRATION


9:05 - 9:10 AM Welcome Remarks

  • Tim Charlton, Publisher, Retail Asia

9:10 - 9:30 AM Keynote Speaker 

  • Tyrone Almeida, Partner, Bain & Company

9:30 - 9:50 AM CEO Fireside chat: Revolutioning Retail Space: The Future of Shopping

  • Kim Tae Hoon, CEO, PT Lotte Shopping Indonesia

9:50 - 10:05 AM Speaker 3: Innovative approaches to Retail Efficiency: Redefining Business Operations

  • Andi Shanka Priyanka S, GoCorp Strategy Head, GoJek

10:05 -10:35 AM Panel Session 1: Brick-and-Mortar Evolution: Transforming traditional retail spaces

Panelists:

  • Haryanto Pratantara, Business and Operation Director, PT. Kurnia Ciptamoda Gemilang | Secretary General, HIPPINDO
  • Monish Mansukhani, CEO, PT Matahari Department Store Tbk
  • Marlo Budiman, President Director, Lippo Mall

10:35 -11:15 AM COFFEE BREAK


11:15 - 11:35 AM Speaker 4: Embracing Data-Led Digital Transformation in Retail

  • Martijn Peeters, Partner PwC South East Asia Consulting | Strategy & Operations leader

11:35 - 11:55 AM Speaker 5: Shaping the future of Retail: The influential role of AI in CX

  • Irene Arieputri, Senior Solutions Consultant Indonesia, Zendesk

11:55 - 12:10 PM Speaker 6: How Gen AI and the Three I’s Shape the Future of Retail

  • Iwan Margono, EY-Parthenon Indonesia Leader, PT Ernst & Young Indonesia

12:10 - 12:30 PM Panel Session 2: Revolutionizing Retail: Innovative approaches to e-commerce success

Panelists:

  • Alfin Lie, VP of Sales, Bhinneka
  • Teresa Wibowo, CEO, Ruparupa (Kawan Lama Group)
  • Budiyono Salimun, Chief Commercial Officer, HappyFresh
  • Budi Primawan, Vice Chairperson, IdEA Association E-commerce Indonesia

12:40 - 2:00 PM MIDDAY BREAK


2:00 - 2:20 PM Speaker 7: Consumer Fraud – Latest Trends and Detection Methods

  • Mark Woodley, Forensic Leader, Deloitte Indonesia

2:20 - 2:40 PM Speaker 8

  • Roy Nicolas Mandey, Chairman, Indonesian Retail Merchants Association (APRINDO)

2:40 - 2:55 PM Speaker 9: Insights Led Strategy for Scaling Cross Border Commerce

  • Ankit Sharma, VP – Retail Solutions - Digital Transformation, Analytics & Data Science, eClerx

2:55 - 3:15 PM Speaker 10: Retail Refined: Retail Personalization and Adapting to Consumer Changes

  • Dwi Hatmadji, Chief Operating Officer, PT ABC President Indonesia

3:15 - 3:45 NETWORKING BREAK


3:45 - 4:05 Speaker 11: Digital and Beyond: Reimagining Retail Priorities in Southeast Asia 

  • Hiromi Yamaguchi, Research Manager, Euromonitor International

4:05 - 4:25 PM Speaker 12

  • Mochamad Arvyana Jayaprima, Associate, YCP Solidiance

4:25 - 4:55 PM Panel Session 3: Hyperlocal Retailing: Catering to the diverse Indonesian market

Panelist:

  • Anthony McEvoy, Chief Executive Officer, PT Map Boga Adiperkasa

5:00 PM END OF PROGRAM

For inquiries, reach us at

For more details, contact:

Retail Asia Events Team

+65 31581386

[email protected]

SPEAKERS

Kim Tae Hoon

Kim Tae Hoon

CEO
PT Lotte Mart Indonesia
PT Lotte Shopping Indonesia


 

Tyrone Almeida

Tyrone Almeida

Partner
Bain & Company

Haryanto Pratantara

Haryanto Pratantara

Business and Operation Directo
PT. Kurnia Ciptamoda Gemilang
Secretary General
HIPPINDO

Monish Mansukhani

Monish Mansukhani

CEO  
PT Matahari Department Store Tbk

Martijn Peeters

Martijn Peeters

Partner PwC South East Asia Consulting | Strategy & Operations leader

Marlo Budiman

Marlo Budiman

President Director
Lippo Mall

Irene Arieputri

Irene Arieputri

Senior Solutions Consultant Indonesia
Zendesk

Iwan Margono

Iwan Margono

EY-Parthenon Indonesia Leader
PT Ernst & Young Indonesia

Alfin Lie

Alfin Lie

VP of Sales
Bhinneka.com

Teresa Wibowo

Teresa Wibowo

CEO
Ruparupa (Kawan Lama Group)

Roy Nicolas Mandey

Roy Nicolas Mandey

Chairman
Indonesian Retail Merchants Association (APRINDO)

Dwi Hatmadji

Dwi Hatmadji

Chief Operating Officer
PT ABC President Indonesia

Mochamad Arvyana Jayaprima

Mochamad Arvyana Jayaprima

Associate
YCP Solidiance

Hiromi Yamaguchi

Hiromi Yamaguchi

Research Manager
Euromonitor International

Mark Woodley

Mark Woodley

Forensic Leader
Deloitte Indonesia

Andi Shanka Priyanka S

Andi Shanka Priyanka S

GoCorp Strategy Head
Gojek

Budi Primawan

Budi Primawan

Vice Chairperson
IdEA Association E-commerce Indonesia

Ankit Sharma

Ankit Sharma

VP – Retail Solutions - Digital Transformation, Analytics & Data Science
eClerx

Awards Highlights