Retail Asia Forum - Jakarta - May 16, 2024
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Overview 2024 Retail Asia Forum - Jakarta
Join the revolution of retail at the Retail Asia Forum 2024, where the brightest minds in the retail industry gather to explore and share the future of shopping in Asia. This signature event series serves as the incubator for the latest trends, technologies, and tactics that are revolutionizing retail from the streets of Tokyo to the online markets of Southeast Asia.
Starting with the historic inaugural event in the vibrant markets of Ho Chi Minh on March 14, the forum sweeps through the heart of Asia's shopping capitals — taking the stage in Bangkok on April 25, capturing the unique retail blend of Jakarta on May 16, showcasing the digital evolution of Kuala Lumpur on June 27, and wrapping up with the bustling retail innovation in Manila on October 3.
The Retail Asia Forum 2024 is not just an event—it's a strategic pivot point for retailers aiming to capture the hearts and wallets of a diverse and dynamic Asian consumer base.
Book your passage to the epicenter of retail transformation. Be among the select to redefine consumer experiences and drive unprecedented growth in one of the world's most exciting retail landscapes.
Venue: Shangri-La, Jakarta
Why the Retail Asia Forum 2024 is the must-attend event:
ENGAGE
Connect with industry leaders, retail pioneers, and brand visionaries. Build invaluable relationships through interactive workshops and networking breaks.
EXPLORE
Experience retail reinvention with live case studies and immersive sessions. Witness firsthand how consumer behavior, e-commerce strategies, and sustainability practices are shaping the future of retail in Asia.
EMBRACE
Embrace cutting-edge technologies and marketing strategies that are setting new standards in customer experience and operational efficiency.
EVOLVE
Equip yourself with actionable strategies and innovative solutions to adapt and thrive in the fast-evolving retail ecosystem.
NEWS
SPEAKERS
Kim Tae Hoon
CEO
PT Lotte Mart Indonesia
PT Lotte Shopping Indonesia
CEO
PT Lotte Mart Indonesia
PT Lotte Shopping Indonesia
Tyrone Almeida
Partner
Bain & Company
Partner
Bain & Company
Tyrone serves as a senior industry expert in the Consumer Products and Retail practices.
He is a seasoned strategy executive with more than 20 years of experience both as a consultant and as an industry practitioner. His operational experience spans CP majors such as Coca-Cola, Kellogg's and Procter & Gamble where he held a number of leadership roles across Sales & Marketing and Corporate Strategy. He has also co-founded and led a successful start-up in the financial services space.
At Bain, Tyrone has advised players across consumer goods, retail and private equity. He is a practice expert in pricing & revenue growth management, marketing & sales effectiveness, route-to-market, brand management and digital transformation.
Tyrone holds an MBA from the Indian Institute of Management - Ahmedabad, India.
Haryanto Pratantara
Business and Operation Directo
PT. Kurnia Ciptamoda Gemilang
Secretary General
HIPPINDO
Business and Operation Directo
PT. Kurnia Ciptamoda Gemilang
Secretary General
HIPPINDO
Monish Mansukhani
CEO
PT Matahari Department Store Tbk
CEO
PT Matahari Department Store Tbk
Monish has held the position of CEO at IDX-listed Matahari Department Store since 2024, following his role as President Commissioner, having joined as Commissioner in 2020. Monish also serves as the Deputy Group CEO of Auric Pacific Group Limited. His previous leadership experiences include regional roles at LSE-listed private equity firm 3i Asia and NYSE-listed Valeant Pharmaceuticals (now Bausch + Lomb) from 2005 to 2015. He started his career as a consultant at Bain & Company, advising corporate and private equity clients. He earned dual Bachelor's Degrees in Economics and in Engineering from the University of Pennsylvania, and a Master's in Business Administration from Harvard Business School.
Martijn Peeters
Partner PwC South East Asia Consulting | Strategy & Operations leader
Partner PwC South East Asia Consulting | Strategy & Operations leader
Martijn, based in Jakarta, is an accomplished leader overseeing Strategy and Operations at PwC Consulting in South East Asia. With a focus on the Retail & Consumer industry, he has amassed over 25 years of experience advising clients on growth strategies, go-to-market approaches, revenue management, Fit-For-Growth initiatives, process redesign, digital transformation, and change management.
His expertise extends to the realm of Data Led Digital Transformation in Retail. He possesses valuable experiences in areas such as end-to-end digital transformation, AI-driven revenue management programs, extensive cross-functional value chain optimization, cost reduction, and business process optimization for Retail organizations.
Throughout his career, Martijn has made significant impacts on various projects. Notably, he has played a key role in achieving remarkable results, including a 1-3% improvement in EBIT margins for leading retailers through revenue management initiatives and the successful implementation of AI tools and process changes.
With his wealth of experience and a track record of delivering tangible outcomes, Martijn is well-equipped to drive successful Data Led Digital Transformation initiatives within the Retail industry.
Marlo Budiman
President Director
Lippo Mall
President Director
Lippo Mall
Irene Arieputri
Senior Solutions Consultant Indonesia
Zendesk
Senior Solutions Consultant Indonesia
Zendesk
Iwan Margono
EY-Parthenon Indonesia Leader
PT Ernst & Young Indonesia
EY-Parthenon Indonesia Leader
PT Ernst & Young Indonesia
Alfin Lie
VP of Sales
Bhinneka.com
VP of Sales
Bhinneka.com
Teresa Wibowo
CEO
Ruparupa (Kawan Lama Group)
CEO
Ruparupa (Kawan Lama Group)
Teresa Lucia Wibowo, CEO PT Omni Digitama Internusa (ruparupa.com).
After completing her Bachelor of Science in Business Administration with a focus on Marketing and Entrepreneurship from the University of Southern California in 2005, Teresa began her career as an Account Executive at Leo Burnett Jakarta a year later. To further strengthen her business foundation, she pursued a master's degree from 2014-2016 and earned an Executive MBA from EMBA - Global Asia, Columbia University (USA), London Business School (UK), and Hong Kong University. She joined Kawan Lama Group in 2008 and has held various positions, including Customer Relations, Advertising and Promotions, and Marketing Communications. In 2016, Teresa was appointed to establish and lead PT Omni Digitama Internusa as a strategic expansion of Kawan Lama Group into the digital realm. Currently, Teresa also serves as Director of Marketing at PT ACE Hardware Indonesia Tbk (ACES).
Roy Nicolas Mandey
Chairman
Indonesian Retail Merchants Association (APRINDO)
Chairman
Indonesian Retail Merchants Association (APRINDO)
Dwi Hatmadji
Chief Operating Officer
PT ABC President Indonesia
Chief Operating Officer
PT ABC President Indonesia
Mochamad Arvyana Jayaprima
Associate
YCP Solidiance
Associate
YCP Solidiance
Arvy is an Associate from YCP Solidiance's office in Jakarta. He began his journey in a sales role at one of the biggest FMCG companies, where he was exposed to numerous business development and analysis actions. Over time, he transitioned into more strategic positions, gaining exposure to B2B sales partnerships, customer acquisition, competitor analysis, and product merchandising and assortment in the retail industry.
At YCP Solidiance's Jakarta office, Arvy has worked on various projects from multiple sectors, including market research, commercial due diligence, business model development, go-to-market strategy, and profitability transformation.
Hiromi Yamaguchi
Research Manager
Euromonitor International
Research Manager
Euromonitor International
Hiromi joined Euromonitor International in Tokyo in 2013 and is a Research Manager in Singapore leading the team of analysts specialising in consumables, durables and retail market research.
He is responsible for providing the actionable data and insights that stimulate growth strategies, go-to-market, and innovation. Hiromi is also driving thought leadership pieces and briefings that discuss the industry trends of tomorrow.
Hiromi holds a bachelor’s degrees in International Business and Chinese Studies at University of New South Wales in Australia, during which he researched corporate strategies regarding international operations.
Mark Woodley
Forensic Leader
Deloitte Indonesia
Forensic Leader
Deloitte Indonesia
Mark is the Forensic Leader at Deloitte Indonesia. He also leads Deloitte Southeast Asia’s Risk Advisory business’ Account Payables (AP) Assets, Alliances & Ecosystems program, which drives Deloitte’s relationships with leading companies around the world, as well as the ‘Risk & AI’ bold play program, which focuses on the application of AI in businesses.
With over 20 years of experience in the Forensic industry, Mark’s expertise lies in using analytics to provide insight into a range of compliance and risk matters. These include regulatory compliance (including FCPA compliance, anti-bribery and corruption matters), financial crime matters such as Anti-Money Laundering remediation, fraud investigation, risk sensing and mitigation, covering all types of risk including fraud, conduct, financial, regulatory, operational, and cyber.
Andi Shanka Priyanka S
GoCorp Strategy Head
Gojek
GoCorp Strategy Head
Gojek
Budi Primawan
Vice Chairperson
IdEA Association E-commerce Indonesia
Vice Chairperson
IdEA Association E-commerce Indonesia
Ankit Sharma
VP – Retail Solutions - Digital Transformation, Analytics & Data Science
eClerx
VP – Retail Solutions - Digital Transformation, Analytics & Data Science
eClerx
Based in Mumbai, Ankit is a Principal Consultant for global Retail Clients at eClerx with 13+ years of experience in analytics and data science consulting.
Ankit has a proven track record for delivering strategic solutions to complex business problems, specializing in Digital Commerce,
RGM, Customer Journey Optimization, Personalization, and experience analytics. He is passionate about the power of analytics
and data-driven storytelling and its ability to unlock insights which can transform organizations through better decisions.
Speakers' full name: Ankit Sharma
Speakers' job title: VP - Retail Solutions, Digital Transformation, Analytics & Data Science -
Speaker's presentation title/topic – Insights Led Strategy for Scaling Cross Border Commerce
Speakers' Mobile number: +91 9915244872
Speakers' Email address: [email protected]
Speakers presentation slide in ppt format - TBD
AGENDA
8:30 - 9:00 AM REGISTRATION
9:05 - 9:10 AM Welcome Remarks
- Tim Charlton, Publisher, Retail Asia
9:10 - 9:30 AM Keynote Speaker
- Tyrone Almeida, Partner, Bain & Company
9:30 - 9:50 AM CEO Fireside chat: Revolutioning Retail Space: The Future of Shopping
- Kim Tae Hoon, CEO, PT Lotte Shopping Indonesia
9:50 - 10:05 AM Speaker 3: Innovative approaches to Retail Efficiency: Redefining Business Operations
- Andi Shanka Priyanka S, GoCorp Strategy Head, GoJek
10:05 -10:35 AM Panel Session 1: Brick-and-Mortar Evolution: Transforming traditional retail spaces
Panelists:
- Haryanto Pratantara, Business and Operation Director, PT. Kurnia Ciptamoda Gemilang | Secretary General, HIPPINDO
- Monish Mansukhani, CEO, PT Matahari Department Store Tbk
- Marlo Budiman, President Director, Lippo Mall
10:35 -11:15 AM COFFEE BREAK
11:15 - 11:35 AM Speaker 4: Embracing Data-Led Digital Transformation in Retail
- Martijn Peeters, Partner PwC South East Asia Consulting | Strategy & Operations leader
11:35 - 11:55 AM Speaker 5: Shaping the future of Retail: The influential role of AI in CX
- Irene Arieputri, Senior Solutions Consultant Indonesia, Zendesk
11:55 - 12:10 PM Speaker 6: How Gen AI and the Three I’s Shape the Future of Retail
- Iwan Margono, EY-Parthenon Indonesia Leader, PT Ernst & Young Indonesia
12:10 - 12:30 PM Panel Session 2: Revolutionizing Retail: Innovative approaches to e-commerce success
Panelists:
- Alfin Lie, VP of Sales, Bhinneka
- Teresa Wibowo, CEO, Ruparupa (Kawan Lama Group)
- Budiyono Salimun, Chief Commercial Officer, HappyFresh
- Budi Primawan, Vice Chairperson, IdEA Association E-commerce Indonesia
12:40 - 2:00 PM MIDDAY BREAK
2:00 - 2:20 PM Speaker 7: Consumer Fraud – Latest Trends and Detection Methods
- Mark Woodley, Forensic Leader, Deloitte Indonesia
2:20 - 2:40 PM Speaker 8
- Roy Nicolas Mandey, Chairman, Indonesian Retail Merchants Association (APRINDO)
2:40 - 2:55 PM Speaker 9: Insights Led Strategy for Scaling Cross Border Commerce
- Ankit Sharma, VP – Retail Solutions - Digital Transformation, Analytics & Data Science, eClerx
2:55 - 3:15 PM Speaker 10: Retail Refined: Retail Personalization and Adapting to Consumer Changes
- Dwi Hatmadji, Chief Operating Officer, PT ABC President Indonesia
3:15 - 3:45 NETWORKING BREAK
3:45 - 4:05 Speaker 11: Digital and Beyond: Reimagining Retail Priorities in Southeast Asia
- Hiromi Yamaguchi, Research Manager, Euromonitor International
4:05 - 4:25 PM Speaker 12
- Mochamad Arvyana Jayaprima, Associate, YCP Solidiance
4:25 - 4:55 PM Panel Session 3: Hyperlocal Retailing: Catering to the diverse Indonesian market
Panelist:
- Anthony McEvoy, Chief Executive Officer, PT Map Boga Adiperkasa
5:00 PM END OF PROGRAM
For inquiries, reach us at
For more details, contact:
Retail Asia Events Team
+65 31581386
SPEAKERS
Kim Tae Hoon
CEO
PT Lotte Mart Indonesia
PT Lotte Shopping Indonesia
CEO
PT Lotte Mart Indonesia
PT Lotte Shopping Indonesia
Tyrone Almeida
Partner
Bain & Company
Partner
Bain & Company
Tyrone serves as a senior industry expert in the Consumer Products and Retail practices.
He is a seasoned strategy executive with more than 20 years of experience both as a consultant and as an industry practitioner. His operational experience spans CP majors such as Coca-Cola, Kellogg's and Procter & Gamble where he held a number of leadership roles across Sales & Marketing and Corporate Strategy. He has also co-founded and led a successful start-up in the financial services space.
At Bain, Tyrone has advised players across consumer goods, retail and private equity. He is a practice expert in pricing & revenue growth management, marketing & sales effectiveness, route-to-market, brand management and digital transformation.
Tyrone holds an MBA from the Indian Institute of Management - Ahmedabad, India.
Haryanto Pratantara
Business and Operation Directo
PT. Kurnia Ciptamoda Gemilang
Secretary General
HIPPINDO
Business and Operation Directo
PT. Kurnia Ciptamoda Gemilang
Secretary General
HIPPINDO
Monish Mansukhani
CEO
PT Matahari Department Store Tbk
CEO
PT Matahari Department Store Tbk
Monish has held the position of CEO at IDX-listed Matahari Department Store since 2024, following his role as President Commissioner, having joined as Commissioner in 2020. Monish also serves as the Deputy Group CEO of Auric Pacific Group Limited. His previous leadership experiences include regional roles at LSE-listed private equity firm 3i Asia and NYSE-listed Valeant Pharmaceuticals (now Bausch + Lomb) from 2005 to 2015. He started his career as a consultant at Bain & Company, advising corporate and private equity clients. He earned dual Bachelor's Degrees in Economics and in Engineering from the University of Pennsylvania, and a Master's in Business Administration from Harvard Business School.
Martijn Peeters
Partner PwC South East Asia Consulting | Strategy & Operations leader
Partner PwC South East Asia Consulting | Strategy & Operations leader
Martijn, based in Jakarta, is an accomplished leader overseeing Strategy and Operations at PwC Consulting in South East Asia. With a focus on the Retail & Consumer industry, he has amassed over 25 years of experience advising clients on growth strategies, go-to-market approaches, revenue management, Fit-For-Growth initiatives, process redesign, digital transformation, and change management.
His expertise extends to the realm of Data Led Digital Transformation in Retail. He possesses valuable experiences in areas such as end-to-end digital transformation, AI-driven revenue management programs, extensive cross-functional value chain optimization, cost reduction, and business process optimization for Retail organizations.
Throughout his career, Martijn has made significant impacts on various projects. Notably, he has played a key role in achieving remarkable results, including a 1-3% improvement in EBIT margins for leading retailers through revenue management initiatives and the successful implementation of AI tools and process changes.
With his wealth of experience and a track record of delivering tangible outcomes, Martijn is well-equipped to drive successful Data Led Digital Transformation initiatives within the Retail industry.
Marlo Budiman
President Director
Lippo Mall
President Director
Lippo Mall
Irene Arieputri
Senior Solutions Consultant Indonesia
Zendesk
Senior Solutions Consultant Indonesia
Zendesk
Iwan Margono
EY-Parthenon Indonesia Leader
PT Ernst & Young Indonesia
EY-Parthenon Indonesia Leader
PT Ernst & Young Indonesia
Alfin Lie
VP of Sales
Bhinneka.com
VP of Sales
Bhinneka.com
Teresa Wibowo
CEO
Ruparupa (Kawan Lama Group)
CEO
Ruparupa (Kawan Lama Group)
Teresa Lucia Wibowo, CEO PT Omni Digitama Internusa (ruparupa.com).
After completing her Bachelor of Science in Business Administration with a focus on Marketing and Entrepreneurship from the University of Southern California in 2005, Teresa began her career as an Account Executive at Leo Burnett Jakarta a year later. To further strengthen her business foundation, she pursued a master's degree from 2014-2016 and earned an Executive MBA from EMBA - Global Asia, Columbia University (USA), London Business School (UK), and Hong Kong University. She joined Kawan Lama Group in 2008 and has held various positions, including Customer Relations, Advertising and Promotions, and Marketing Communications. In 2016, Teresa was appointed to establish and lead PT Omni Digitama Internusa as a strategic expansion of Kawan Lama Group into the digital realm. Currently, Teresa also serves as Director of Marketing at PT ACE Hardware Indonesia Tbk (ACES).
Roy Nicolas Mandey
Chairman
Indonesian Retail Merchants Association (APRINDO)
Chairman
Indonesian Retail Merchants Association (APRINDO)
Dwi Hatmadji
Chief Operating Officer
PT ABC President Indonesia
Chief Operating Officer
PT ABC President Indonesia
Mochamad Arvyana Jayaprima
Associate
YCP Solidiance
Associate
YCP Solidiance
Arvy is an Associate from YCP Solidiance's office in Jakarta. He began his journey in a sales role at one of the biggest FMCG companies, where he was exposed to numerous business development and analysis actions. Over time, he transitioned into more strategic positions, gaining exposure to B2B sales partnerships, customer acquisition, competitor analysis, and product merchandising and assortment in the retail industry.
At YCP Solidiance's Jakarta office, Arvy has worked on various projects from multiple sectors, including market research, commercial due diligence, business model development, go-to-market strategy, and profitability transformation.
Hiromi Yamaguchi
Research Manager
Euromonitor International
Research Manager
Euromonitor International
Hiromi joined Euromonitor International in Tokyo in 2013 and is a Research Manager in Singapore leading the team of analysts specialising in consumables, durables and retail market research.
He is responsible for providing the actionable data and insights that stimulate growth strategies, go-to-market, and innovation. Hiromi is also driving thought leadership pieces and briefings that discuss the industry trends of tomorrow.
Hiromi holds a bachelor’s degrees in International Business and Chinese Studies at University of New South Wales in Australia, during which he researched corporate strategies regarding international operations.
Mark Woodley
Forensic Leader
Deloitte Indonesia
Forensic Leader
Deloitte Indonesia
Mark is the Forensic Leader at Deloitte Indonesia. He also leads Deloitte Southeast Asia’s Risk Advisory business’ Account Payables (AP) Assets, Alliances & Ecosystems program, which drives Deloitte’s relationships with leading companies around the world, as well as the ‘Risk & AI’ bold play program, which focuses on the application of AI in businesses.
With over 20 years of experience in the Forensic industry, Mark’s expertise lies in using analytics to provide insight into a range of compliance and risk matters. These include regulatory compliance (including FCPA compliance, anti-bribery and corruption matters), financial crime matters such as Anti-Money Laundering remediation, fraud investigation, risk sensing and mitigation, covering all types of risk including fraud, conduct, financial, regulatory, operational, and cyber.
Andi Shanka Priyanka S
GoCorp Strategy Head
Gojek
GoCorp Strategy Head
Gojek
Budi Primawan
Vice Chairperson
IdEA Association E-commerce Indonesia
Vice Chairperson
IdEA Association E-commerce Indonesia
Ankit Sharma
VP – Retail Solutions - Digital Transformation, Analytics & Data Science
eClerx
VP – Retail Solutions - Digital Transformation, Analytics & Data Science
eClerx
Based in Mumbai, Ankit is a Principal Consultant for global Retail Clients at eClerx with 13+ years of experience in analytics and data science consulting.
Ankit has a proven track record for delivering strategic solutions to complex business problems, specializing in Digital Commerce,
RGM, Customer Journey Optimization, Personalization, and experience analytics. He is passionate about the power of analytics
and data-driven storytelling and its ability to unlock insights which can transform organizations through better decisions.
Speakers' full name: Ankit Sharma
Speakers' job title: VP - Retail Solutions, Digital Transformation, Analytics & Data Science -
Speaker's presentation title/topic – Insights Led Strategy for Scaling Cross Border Commerce
Speakers' Mobile number: +91 9915244872
Speakers' Email address: [email protected]
Speakers presentation slide in ppt format - TBD
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Unveil the future of retail at the Retail Asia Forum 2024 in Jakarta
This transformative event promises an immersive exploration of cutting-edge trends, technologies, and tactics shaping the retail landscape.
The retail industry thrives as a dynamic and diverse ecosystem, seamlessly blending...