Retail Asia Summit - Vietnam- April 02, 2026
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Overview Retail Asia Summit - Vietnam
Retail Asia proudly presents the Retail Asia Summit - Vietnam, happening on 2 April 2026. With the theme “Vietnam Retail Reinvented: Digital Scale-Up, AI-Powered Operations & the New Consumer,” the summit highlights the country’s transition into a mature, tech-enabled retail era driven by data, innovation, and evolving consumer demands.
This year’s discussions will feature senior leaders and C-level executives exploring key shifts in the market—from AI-powered retail operations and digital-first transformation to consumer behavior insights, logistics challenges, and sustainability initiatives. Attendees will also gain perspectives on omnichannel growth, retail media ROI, and emerging investment and franchise opportunities.
As Vietnam’s retail landscape accelerates toward smarter, more customer-focused models, the Retail Asia Summit 2026 - Vietnam serves as a vital platform to connect with peers, share strategies, and shape the future of retail in one of Asia’s most dynamic markets.
Why You Must Attend the Retail Asia Summit 2026 in Vietnam:
CONNECT
Engage with Vietnam’s leading retail executives and innovators. Build valuable partnerships and exchange ideas with key decision-makers driving the country’s retail transformation.
LEARN
Gain critical insights into Vietnam’s evolving retail landscape—from AI-driven operations and consumer analytics to the rise of omnichannel strategies and sustainable business models.
INNOVATE
Discover cutting-edge technologies and digital solutions enhancing customer experience, efficiency, and profitability across Vietnam’s growing retail sector.
GROW
Strengthen your market position with actionable strategies to navigate Vietnam’s competitive and fast-evolving retail environment. Leverage data, innovation, and collaboration to accelerate business growth in 2026 and beyond.
SPEAKERS
Pratiksha Bhanti
Senior Manager, Transformation - Deals Advisory
PwC
Mike Reid
Chief Supply Chain Officer
Central Retail Vietnam
Ruby Hoang
Chief Operating Officer
Cho tot
Hoang Thi Thuy Hang
Director of E-commerce
K&G Vietnam and Arisitno
Long Le
Head of Retail
NielsenIQ Vietnam
Bao Ngo Quoc
Chief Customer Experience, Communications and Marketing Officer (CXMO)
FPT Retail
Thang Manh Hoang
Deputy General Director, Business Development and Consumer Sector Leader
Ernst & Young Vietnam Limited
Thanh Nguyen
Chief Technology and Product Officer
Pharmacity
Mai Le
Head of Supply Chain
McDonald's Vietnam
Ngan Ly
Chief Client Officer
Ipsos Vietnam
Son Doan
Co-Founder & CIO
Canifa
Karim Noui
President
Nguyen Kim
Lance Canavan
Managing Director
Guardian Vietnam
Nguyễn Trà My
General Manager, Strategic Marketing, Member Relations & Data Management
AEON Vietnam
AGENDA
*Subject to change
8:30 - 9:00 AM REGISTRATION
9:15 - 9:20 AM Welcome Remarks
- Tim Charlton, Publisher, Retail Asia
9:20 - 9:40 AM Keynote Speaker
- Pratiksha Bhanti, Senior Manager, Transformation - Deals Advisory, PwC
9:40 - 10:00 AM C-Level Fireside Chat: Supply Chain Synchronicity: Powering the Prosperity of Vietnam
- Mike Reid, Chief Supply Chain Officer, Central Retail Vietnam
10:00 -10:30 AM Panel Session 1: Vietnam’s E-Commerce Breakout: Omnichannel Scaling, Marketplace Power & New Digital Consumers
Panelists:
- Ruby Hoang, Chief Operating Officer, Cho tot
- Hoang Thi Thuy Hang, Director of E-commerce, K&G Vietnam and Arisitno
10:30 - 11:10 AM NETWORKING BREAK
11:10 - 11:30 AM Speaker 4: Vietnam Retail 2026: Foresights shaping the next wave of growth
- Long Le, Head of Retail, NielsenIQ Vietnam
11:30 - 11:50 AM Speaker 5
- Bao Ngo Quoc, Chief Customer Experience, Communications and Marketing Officer (CXMO), FPT Retail
11:50 - 12:20 PM Panel Session 2: Modern Vietnam Retail: AI-Led Forecasting, Supply Chain Optimization & Store Digitisation
Moderator:
- Thang Manh Hoang, Deputy General Director, Business Development and Consumer Sector Leader, Ernst & Young Vietnam Limited
Panelists:
- Thanh Nguyen, Chief Technology and Product Officer, Pharmacity
- Mai Le, Head of Supply Chain, McDonald's Vietnam
12:20 / 1:00 - 2:00 PM MIDDAY BREAK
2:00 - 2:20 PM Speaker 6: Evolution of Customer Experience Indicators in Retail & How to Win Provincial Shoppers
- Ngan Ly, Chief Client Officer, Ipsos Vietnam
2:20 - 2:40 PM Speaker 7
- Son Doan, Co-Founder & CIO, Canifa
2:40 - 3:00 PM Speaker 8
- Karim Noui, President, Nguyen Kim
3:00 - 3:30 PM NETWORKING BREAK
3:30 - 3:50 PM Speaker 9:
- Tim Charlton, Publisher, Retail Asia
3:45 - 4:15 PM Panel Session 3: Vietnam’s Consumer of 2030: Gen Z, Middle-Class Upsurge & Lifestyle Category Growth
Moderator:
- Long Le, Head of Retail, NielsenIQ Vietnam
Panelists:
- Lance Canavan, Managing Director, Guardian Vietnam
- Nguyễn Trà My, General Manager, Strategic Marketing, Member Relations & Data Management, AEON Vietnam
4:20 PM END OF PROGRAM
For inquiries, reach us at
For more details, contact:
Retail Asia Events Team
+65 31581386
SPEAKERS
Pratiksha Bhanti
Senior Manager, Transformation - Deals Advisory
PwC
Mike Reid
Chief Supply Chain Officer
Central Retail Vietnam
Ruby Hoang
Chief Operating Officer
Cho tot
Hoang Thi Thuy Hang
Director of E-commerce
K&G Vietnam and Arisitno
Long Le
Head of Retail
NielsenIQ Vietnam
Bao Ngo Quoc
Chief Customer Experience, Communications and Marketing Officer (CXMO)
FPT Retail
Thang Manh Hoang
Deputy General Director, Business Development and Consumer Sector Leader
Ernst & Young Vietnam Limited
Thanh Nguyen
Chief Technology and Product Officer
Pharmacity
Mai Le
Head of Supply Chain
McDonald's Vietnam
Ngan Ly
Chief Client Officer
Ipsos Vietnam
Son Doan
Co-Founder & CIO
Canifa
Karim Noui
President
Nguyen Kim
Lance Canavan
Managing Director
Guardian Vietnam
Nguyễn Trà My
General Manager, Strategic Marketing, Member Relations & Data Management
AEON Vietnam