Future of retail: Top tech trends shaping omnichannel success in 2023

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Future of retail: Top tech trends shaping omnichannel success in 2023

Overview Future of retail: Top tech trends shaping omnichannel success in 2023

The shift towards a hybrid shopping lifestyle has become a reality. Unexpected circumstances have changed how we work and live - one of those changes accelerated the adoption of online shopping behaviors, and customers today are accustomed to the speed and convenience of buying items digitally. At the same time, as stores reopen, customers have flocked back to physical stores, while expecting the same experience and ease of shopping they get online. With consumer behavior evolving and new technologies emerging, retailers must find new ways to keep their businesses abreast of these changes or risk getting left behind. One of the key challenges facing all retailers, whether big or small, is ensuring a seamless online and in store shopping experience to meet customer expectations in an increasingly competitive environment.

In this exclusive webinar entitled “Future of retail: Top tech trends shaping omnichannel success in 2023”, join Retail Asia, together with industry leaders from Zebra Technologies, Amazon Singapore and Microsoft as they discuss key trends and insights around the following topics:

  • Current shopping behavior patterns and trends in APAC
  • Impactful technologies retailers should look out for in 2023 to enhance the customer experience
  • Hybrid shopping: How to create a seamless online and in-store shopping experience
  • How frontline workers and retail associates can maximise their work efficiency with the power of tech

The webinar will be open to the retail industry in the region. Those interested in attending may contact the Retail Asia events team at businessconference@charltonmediamail.comTo register, click here.

Event day:
Feb 27, 2023

The webinar will address the following topics:

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  • Customer experience enhanced by tech leveraged by retailers

 

  • Hybrid shopping: How to mix online and in-store shopping experience

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  • How to enhance capabilities of retail associates with tech

 

  • Addressing challenges in adapting technology

Speakers

George Pepes

George Pepes

APAC Vertical Solutions and Marketing Lead Retail, Healthcare and Hospitality
Zebra Technologies

Jan Lim

Jan Lim

Country Manager Singapore Marketplace
Amazon

Harsha Illindala

Harsha Illindala

Industry Advocate Director, World Wide Retail & Consumer Goods
Microsoft

Agenda

11:00 AM - 11:05 AM (SGT) -  Welcome Remarks and Introduction

Simon Hyett, Contributing Editor (Moderator), Retail Asia

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11:05 AM - 11:15 AM (SGT) Zebra Technologies Presentation

George Pepes, APAC Vertical Solutions and Marketing Lead Retail, Healthcare and Hospitality Zebra Technologies

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11:15 AM - 11:55 AM (SGT) Panel Discussion & Q&A

Simon Hyett, Contributing Editor (Moderator), Retail Asia

George Pepes, APAC Vertical Solutions and Marketing Lead Retail, Healthcare and Hospitality, Zebra Technologies

Jan Lim, Country Manager Singapore Marketplace, Amazon

Harsha IllindalaIndustry Advocate Director, World Wide Retail & Consumer Goods, Microsoft

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11:55 AM - 12:00 PM (SGT) Closing Remarks

Simon Hyett, Contributing Editor (Moderator), Retail Asia

CONTACT US

For more details, contact:

Retail Asia Events Team

+65 3158 1386

businessconference@charltonmediamail.com

Speakers

George Pepes

George Pepes

APAC Vertical Solutions and Marketing Lead Retail, Healthcare and Hospitality
Zebra Technologies

Jan Lim

Jan Lim

Country Manager Singapore Marketplace
Amazon

Harsha Illindala

Harsha Illindala

Industry Advocate Director, World Wide Retail & Consumer Goods
Microsoft